Optimal Lighting Solutions Privacy Policy

Last updated: April 23, 2025

At Optimal Lighting Solutions (“we,” “us,” or “our”), your privacy is important to us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or engage our landscape and outdoor lighting services. By accessing or using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information You Provide

• Contact Information: name, email address, postal address, phone number

• Project Details: property address, installation preferences, lighting designs

• Account Credentials: username and password if you register for an online account

• Payment Information: credit/debit card details or other billing information

1.2 Information We Collect Automatically

• Usage Data: pages visited, time spent on pages, links clicked

• Device & Browser Data: IP address, operating system, browser type and version

• Location Data: approximate location based on IP address

• Cookies & Tracking Technologies: see Section 4

2. How We Use Your Information

We use your information to:

• Provide & Manage Services: process quotes, schedule installations, maintain accounts

• Communicate: send appointment confirmations, service reminders, follow-up surveys

• Marketing & Promotions: with opt-in consent, inform you about new offers, seasonal packages, and company news

• Improve Our Website & Services: analyze trends, diagnose technical issues, enhance user experience

• Legal Compliance & Safety: detect and prevent fraud, comply with legal obligations

3. Information Sharing & Disclosure

We may share your information with:

• Service Providers: third-party contractors (e.g., payment processors, CRM platforms, analytics tools) who assist our operations under confidentiality agreements

• Affiliates & Subsidiaries: to coordinate services or marketing (only with your permission)

• Legal Authorities: when required by law, court order, or to protect rights, property, or safety

• Business Transfers: in connection with a merger, sale, or asset transfer (you will be notified)

4. Cookies & Tracking Technologies

We and our partners use cookies, web beacons, and similar technologies to:

• Remember your preferences and login details

• Analyze site usage and improve content

• Deliver tailored advertising (you can opt out via your browser or visit www.aboutads.info/choices)

5. Data Security

We implement administrative, technical, and physical safeguards to protect your personal information. While we strive to protect your data, no method of transmission over the Internet is 100% secure. Please use caution when transmitting sensitive information.

6. Your Privacy Choices

6.1 Access & Correction

You may request access to or correction of your personal information by contacting us (see Section 9).

6.2 Marketing Opt-Out

You can opt out of marketing communications by clicking the “unsubscribe” link in our emails or contacting us directly.

6.3 Do Not Track

Our website does not respond to browser “Do Not Track” signals at this time.

7. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: request details about personal information collected, used, shared, or sold

• Right to Delete: request deletion of personal information (with certain exceptions)

• Right to Opt Out of Sale: although we do not sell personal information, you may contact us to prohibit any future sale

• Non-Discrimination: we will not discriminate against you for exercising your CCPA rights

To exercise these rights, please email: privacy@optimallightingsolutions.com.

8. GDPR & International Users

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including:

• Right of access, rectification, erasure, portability, restriction of processing, and objection

• Right to withdraw consent at any time (where processing is based on consent)

9. Children’s Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If we learn we have collected information from a child under 16, we will delete it.

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review the privacy policies of those sites before providing any personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be effective when posted, with the “Last updated” date at the top. We encourage you to review this page periodically.

12. Contact Us

If you have questions or concerns about this Privacy Policy or wish to exercise your rights, please contact:

Optimal Lighting Solutions
Phone: (562) 900 8833

Thank you for trusting Optimal Lighting Solutions with your outdoor lighting needs.